Product Returns

You can easily return products to us using our returns service. Please be sure to review our return acceptance conditions.

Important Information Regarding Returns:
Due to legal requirements and to protect our employees and facilities, a decontamination declaration is required for every product return.

Please download the decontamination declaration, fill it out completely, and send the document to 
hq-customerservice@support.turck.com

before shipping the return. After we review your information, you will receive further details regarding the return process.

Thank you for your cooperation. By following these steps, you help ensure that your return is processed safely and smoothly.

Please send all product returns to the following address:

Shipping Address for Product Returns

TURCK GmbH
Customer Service
Witzlebenstraße 7
45472 Mülheim an der Ruhr
Germany

If you have any questions about product returns, please contact TURCK Customer Service at:
Phone: 0800 88 72 546
Email: hq-customerservice@support.turck.com