Product Security
As Your Global Automation Partner, TURCK stands for reliability, security and shared responsibility. Our Product Security Incident Response Team (PSIRT) offers you a trusted and secure way to report security-related vulnerabilities in our products. Every report helps us to make our solutions even more resilient – so that you can rely on TURCK in every application, anywhere in the world.
Reporting potential security vulnerabilities
To report a potential security vulnerability in a TURCK product, please send us an email to the TURCK Product Security Incident Response Team (PSIRT) at psirt@turck.com
Information about encrypted communication:
- PGP Public Key: Download here
- Fingerprint: FC172F921F440FF1027C2564B3A9AC53F92C2EEC
- When contacting us for the first time, please attach your public key so that two-sided encrypted communication is possible.
Please provide us with the following information:
- Affected devices (type + ID)
If available:
- Serial number or unique ID
- Version of the firmware/software
- Type of security vulnerability (e.g. denial of service)
- Information on how the security vulnerability can be exploited
- Known implications of the security vulnerability
- Information about the level of awareness of the security vulnerability (e.g. already public, publication planned or publication schedule)
- Optional: name, organization and contact details
Please coordinate the disclosure of information about the security vulnerability with us so that we can provide operators of the affected products with timely mitigation or remedial measures (e.g. an update).
If you have questions about any fixed or existing security vulnerabilities, please contact the PSIRT at psirt@turck.com.